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Case Study

Delivering support on transaction monitoring case resolution (services)

Results at a Glance

  • Partnered with global retail bank to support AML transaction monitoring programme
  • Cleared backlog of AML alerts and managed seasonal spikes
  • Ramped up team of transaction monitoring processors to tackle aged alerts
  • Trained and deployed consultants to support manual alert work stream

Focus Areas

  • Transaction monitoring processing
  • Anti-money laundering investigations
  • Operations management

Executive Summary

Aston Carter Consulting has partnered with a global retail banking and financial services organisation to support their anti-money laundering transaction monitoring programme. We are helping to address a backlog in retail automated and manual alert work streams in the United Kingdom.

Results Summary

We have provided our client with an ongoing solution which has reduced the backlog to within target and ahead of schedule.

The successful implementation of the transaction monitoring processing solution will not only hit regulatory service level agreements (SLA) but is on track to meet the exceedingly high targets of Group Policy.